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VesaHome – Distance Selling Agreement
Last Update Date: 07.05.2026
The buyer declares that they have read, understood, and accepted the entire agreement at the moment they place an order through the site.
1. Parties
1.1 Seller Information
Company Name: VesaHome
Website: VesaHome
Email: [destek@vesahome.com]
Phone: [phone number]
Address: [company address]
1.2 Recipient Information
2. Subject of the Agreement
The subject of this agreement is; This agreement defines the sale, delivery, payment terms, right of withdrawal, and the rights and obligations of the parties for products ordered electronically by the Buyer through the Seller's website.
3. Product and Order Information Products subject to order: as stated on the order summary screen and invoice It is like this. The buyer acknowledges that they have the opportunity to review and approve all product details before placing an order. 4. Product Features and Images 4.1. Product images are representative. align="center">
4.2. Natural variations may occur, especially in the following product groups:
4.3. The following situations are not considered defects:
5. Order Process
5.1 Order Confirmation
5.2 Order Rejection
In these cases, a refund will be given to the Buyer. 6. Pricing and Payment 6.1 Prices For international orders: May be the responsibility of the buyer. 6.2 Payment Methods VesaHome accepts the following payment methods: 6.3 Security
VesaHome does not store card information directly.
7. Delivery Terms
7.1 Delivery Time
Delivery times:
may vary depending on factors such as.
Estimated delivery times are for informational purposes only.
7.2 International Deliveries
Possible issues with international orders:
delays may occur.
7.3 Delivery Address
The recipient acknowledges that the delivery address is correct and complete.
Possible delivery delays due to incorrect address:
May belong to the buyer.
8. Cargo and Risk Transfer
8.1. The Seller is responsible for the product until it is delivered to the carrier.
8.2. The risk passes to the Buyer upon delivery of the product.
8.3. If a damaged package is detected during delivery, it is recommended that the Buyer have a report drawn up with the courier.
9. Right of Withdrawal
9.1 Withdrawal Period
Buyer, productü You can exercise your right of withdrawal within 14 days from the date of receipt.
9.2 Exercise of the Right of Withdrawal
9.3 Products Excluded from the Right of Withdrawal
The right of withdrawal cannot be exercised for the following products:
Detailed information can be found in the Cancellation and Return Policy.
10. Return Terms
10.1. Returned products must be unused, complete, and in a resalable condition.
10.2. Supplied with the product:
must be returned in its entirety.
10.3. Returns may be refused for products damaged due to user error.
11. Refund Process
11.1. After the return is approved, refund transactions are carried out in accordance with the payment method.
11.2. VesaHome is not responsible for delays caused by the processing times of banks and payment institutions.
11.3. Bank charges and transfer fees that may occur in international returns may be borne by the Recipient.
12. Warranty and Liability Limits
12.1. VesaHome is responsible for delivering the products in accordance with the specifications stated in the descriptions.
12.2. No liability is accepted in the following cases:
13. Intellectual Property Rights
Site All contents:
Belongs to VesaHome or its respective rights holders.
Unauthorized use, reproduction, or commercial use is prohibited.
14. Data Protection and Privacy
can be processed for this purpose.
15. Force Majeure
In the following cases, the Seller may temporarily suspend its obligations:
The recipient acknowledges that the records approved electronically constitute official evidence.
17. Applicable Law and Jurisdiction
This agreement is evaluated within the framework of international e-commerce principles and applicable consumer legislation.
In case of dispute, the provisions of the relevant country's compulsory consumer law are reserved.
The parties agree to first pursue a settlement.
18. Effective Date
The Buyer is deemed to have read, understood and electronically approved all the clauses of this agreement at the moment of placing an order through the website.
This agreement enters into force upon completion of the order.
19. Contact Information
VesaHome
Website: VesaHome
Email: [destek@vesahome.com]
Phone: [phone number]
Address: [company address]
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